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BOOKS
* Deming, W. Edwards, Out Of Crisis, M.I.T, Boston, Mass (1986).
* Imai, Masaaki, Kaizen: The Key to Japan's Competitive Success, Random House, New York (1986).
* Wilson, Mary, The Deming Management Method, Dodd Mead (1986).

Note: Those marked with * are recommended as easy-to-read introductory texts.

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