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| Solving the
dropout dilemma |
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As part of this initiation all students and
all staff take part in a Ropes course - very similar to some Outward Bound courses and
some Super-Camp activities. They describe it as a great confidence builder. Says TQM
specialist Myron Tribus: "It does for all students what competitive athletic contests
are supposed to do for a few. But it does it better. As I see it, the school is trying to
develop autonomous team players."4
Students decided it was inefficient to have seven short
study periods a day, so the school switched to four 90-minute classes. This schedule
allows time for lab work, hands-on projects, field trips, thorough discussions, varied
teaching styles and in-depth study. The reorganized schedule also allows for an extra
three hours of staff development and preparation time each week.
Because students are viewed as customers, the school tries to
provide what they want. Students have repeatedly requested more technology, so the school
has added dozens of computers, and opened the computer lab, library and science facilities
at night for all pupils. As one report puts it: "Quality implementation is heavy on
resources because students do the work and learning, not the teachers. The average number
of hours of homework has risen to 15 per week. Studying, working together, and achievement
have become a habit."5
CIP has prompted teachers to rethink their teaching styles.
One science teacher says he has changed from being an 80 percent lecturer to a 95 percent
facilitator.
Discipline problems? "Improving the entire education system,
with student/customer needs first, has virtually eliminated classroom discipline problems
. . . students acquire a sense of belonging and see the value in each class. Students help
control and prevent discipline problems through positive peer pressure."6
All students set improvement goals, such as receiving all
A's, avoiding conduct reports and reducing tardiness.
All students receive 90 minutes per
week of quality-improvement training and school-wide problem-solving.
All staff members have been trained in flowcharting. Flow charts
of long-range projects are posted so that everyone can see how their part fits into the
whole of each project.
Because one of the school's goals is to develop
"Pacific rim entrepreneurs" the
students have set up four pilot "companies": Sitka
Contents Page Preface
Introduction
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