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| If you learn only one word of Japanese make it KAIZEN KAIZEN strategy is the single most important concept in Japanese management-the key to Japanese competitive success. KAIZEN means improvement. KAIZEN means ongoing improvement involving everyone: top management, managers and workers. MASAAKI IMAI. Kaizen: The Key To Japan's Competitive Success. *Published by Random House, 201 East 50th St., New York, NY 10022. |